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FAQ Articles / Oct 21, 2026

Restore a Missing Mobile Model List in the Cutter APP

If the mobile model list is not displayed at all, clear the Cutter APP cache completely. After the system is restored, open “My” → “Data Update” to refresh all templates and system data. Thi...

FAQ Articles / Oct 23, 2026

Recover Incomplete APP Data After K_data_update_error

If the machine displays “K_data_update_error,” open Mine → Data Update and download the data again. This error usually appears when APP data loading was interrupted after an upgrade, le...