Power Checks for an Erratic or Unresponsive Touchscreen
An unresponsive touchscreen or erratic ghost touches are often caused by static electricity associated with an improper power supply. First, confirm that the machine is connected with its or...
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Showing 465 results for "screen protector installation"
Model Loading Failures May Require Technical Support
If the screen does not load the model properly, the documented possible causes are system settings damaged by an abnormal power shutdown, an incorrect language configuration after an update,...
Access Word Cutting for Names in Back Film Templates
To access name cutting, your app must be version 3.0.03 or above. Check the installed version in “About This Device.” If it is earlier than version 3.0.03, update the app through “My” and th...
Restore Normal Cutting Speed by Correcting the Speed Setting
If the machine is operating slowly, the cutting speed is usually set too low. Open the Settings page, find the Speed option, set it to the default value of 200, save the setting, and try cut...
Restore 180T App Data by Clearing the Cache
To address an app data issue with the 180T machine, clear the app cache first and then re-download the data. Cache clearance may help restore normal functionality after an app update or when...