If the machine is operating slowly, the cutting speed is usually set too low. Open the Settings page, find the Speed option, set it to the default value of 200, save the setting, and try cutting again. A lower speed is appropriate only when cutting large-size films, such as tablet or laptop screen protectors; the recommended speed for those films is 50.
Documented Cause of Slow Operation
The documented cause of slow machine operation is a cutting-speed setting that is lower than needed. This setting controls how quickly the machine performs the cutting process. Before treating the behavior as a separate fault, check the current value and confirm whether it matches the type of film being cut.
For regular cutting, the documented default speed is 200. Large-size films are the stated exception because they require a lower speed.
How to Correct the Cutting Speed
Use the machine’s speed setting to restore the documented default value:
- Open the Settings page.
- Find the Speed option.
- Set the speed to the default value of 200.
- Save the settings and try cutting again.
After saving the change, the next cutting attempt verifies whether the low setting was responsible for the slow operation.
When a Lower Speed Is Appropriate
Do not use the default value of 200 in every situation. Lower speed is required when cutting large-size films, including tablet or laptop screen protectors. For these large-size films, the recommended speed is 50.
This distinction is important when evaluating performance: operation at speed 50 may be appropriate for a large-size film rather than evidence that the machine has a fault.
Expected Result and Further Diagnosis
After setting the speed to 200, saving the setting, and trying the cut again, the machine should be tested to determine whether the adjustment resolves the slow operation. If the speed was too low, this setting change is the documented remedy.
If the speed is already set correctly and the machine remains slow, record a complete video showing the issue and contact the support team for further diagnosis. This escalation applies after confirming that the speed value is appropriate for the film being cut.
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