Restore 180T App Data by Clearing the Cache

To address an app data issue with the 180T machine, clear the app cache first and then re-download the data. Cache clearance may help restore normal functionality after an app update or when data models fail to load. Complete the actions in that order, then check whether the required data loads and the app resumes normal operation.

When Cache Clearance Applies

The app cache supports stable app operation, but clearing it may be useful under specific circumstances. The documented examples are an issue occurring after an app update and a failure to load data models. Cache clearance is recommended when encountering these issues because it may allow the app to rebuild its working data through a fresh download.

This procedure is limited to clearing the app cache and downloading the data again. It does not describe a broader machine reset or any changes to the 180T machine itself.

Clear the Cache and Download the Data Again

Perform the supported actions in the documented order:

1. Clear the app cache. Use the app’s cache-clearance function to remove the existing cached app data. The supplied guidance identifies cache clearance as the first action when addressing the documented app update or data-model loading circumstances.
2. Re-download the data. After the app cache has been cleared, download the data again. This is the required follow-up action and allows the app to obtain the data after the previous cache has been removed.

Check Whether the Procedure Is Complete

After the data has been downloaded again, check whether the app has returned to normal functionality. If the original issue involved data models that did not load, the relevant completion check is whether those data models now load as expected. The documented guidance says that cache clearance may help restore normal functionality, so the result should be assessed after both actions are complete rather than immediately after clearing the cache alone.

Documented Procedure Limitations

The available guidance provides the action sequence but does not specify screen names, menu paths, or individual controls for clearing the cache. It also describes cache clearance as something that may help under the stated circumstances, rather than as a guaranteed resolution for every app issue. The supported procedure is therefore limited to clearing the app cache, re-downloading the data, and checking whether normal functionality or data-model loading has been restored.