If the machine cuts only the camera area and then feeds the material out, check whether you are cutting a full back film template with the Cut Center option enabled. This issue usually occurs with that combination. On the cutting page, disable Cut Center, and then try cutting the full back film again.
Why This Happens With Full Back Film
Full back film templates are larger than normal templates. When Cut Center is enabled for a full back film, it may shift the cutting position incorrectly. As a result, the machine may cut only the camera area before feeding the remaining material out.
The documented solution applies specifically to full back film cutting when Cut Center is enabled. The key distinction is the template type: this behavior is associated with a full back template rather than a normal-sized template.
What to Change Before Cutting Again
- Confirm the template type: Check whether the selected template is for a full back film.
- Review the cutting option: On the cutting page, check whether Cut Center is enabled.
- Disable Cut Center: Turn off this option before cutting the full back film.
- Try the cut again: Restart the cut with Cut Center disabled.
No other setting change is documented for this specific symptom. The supported action is to disable Cut Center when using the larger full back film template.
How to Check the Result
After disabling Cut Center, try cutting the same full back film template again. Compare the result with the original behavior: the original symptom is that only the camera area is cut and the material is then fed out. Retrying the cut with Cut Center disabled verifies whether that option was causing the incorrect cutting position.
Common Questions
Why does the machine cut the camera area first?
With a full back film template, enabling Cut Center may shift the cutting position incorrectly. This can result in only the camera area being cut before the material exits the machine.
Does template size matter?
Yes. Full back film templates are larger than normal templates, which is why the documented guidance is to disable Cut Center specifically when cutting full back films.
What is the main recommended action?
Disable Cut Center on the cutting page and try cutting the full back film again.
Was this article helpful?
Your feedback helps us improve future articles.