Conditionally, a new app version is available only when the device detects an update. To check, open “My,” select “Version Update,” and choose “Update.” If a new app version is available, the device updates automatically. If no update is offered, the documented result is that the device is already using the latest app version.
What the Version Update Check Covers
The Version Update option checks whether a newer app version is available for the device. The documented outcomes are:
- If a new app version is available, the device starts the update automatically.
- If no update is available, the app is already on its latest available version.
This means that the absence of an offered update does not, by itself, require another app-update action. It indicates that the version currently available to the device is already installed.
How to Check for an App Update
- Open “My.”
- Select “Version Update.”
- Choose “Update” and allow the device to check for a new app version.
After the check, use the result shown by the device to determine the next step. An available version updates automatically. If the check does not offer an update, no newer app version is currently available through this documented update path.
Documented Scope and Limitations
This process applies specifically to checking and installing an app version. It does not establish that every type of product data has also been refreshed. The related documentation treats app-version updates and model-data updates as separate actions.
If the concern is that new model information is missing rather than that the app version is unavailable, “My” → “Data Update” is the documented option for obtaining the latest model data. Availability of an app update and availability of model data should therefore be checked through their respective menu options.
Common Questions
What does it mean if Update does not offer a new version?
It means the device is already using the latest app version available through the Version Update check.
Does checking the app version also refresh model data?
The documentation presents these as separate actions. Use “Version Update” for the app version and “Data Update” when the issue concerns obtaining the latest model data.
What applies after a factory reset?
For the specific case of a factory reset, the documentation states that the app may return to an earlier version. The documented recovery is to update the app first and then use “My” → “Data Update” so that new model data and language packs can synchronize.
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