Restore Machine Settings With a Factory Reset
To restore the machine settings, first back up your account information. Restart the device and, as the machine starts up, quickly tap the blue icon 10 times. Then select “Factory Reset.” Th...
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Showing 510 results for "Smart Screen Protector Cutting Machine"
Why the HDMI-Type Opening Has No Function on the Current Machine
The HDMI-type opening next to the power button is a reserved opening in the machine’s mold. It does not serve a functional purpose and is not active on the current version of the machine. Ma...
Technical Support Needs a Clear Video of the Machine Fault
If the machine has stopped working properly, technical support needs to know the exact fault condition before it can provide the correct solution. Record a clear video showing the problem, c...
Resolve a Hardware Version Query Failure
If the device displays “Failed to query the hardware version,” restart the machine and check whether the message disappears. If restarting does not resolve the issue, the mainboard may be fa...
Resolve Error 1002 or Identify a Possible Mainboard Fault
Error 1002 indicates a serial communication error within the machine. First, reconnect the machine to Wi-Fi and restart it. If the error remains, restart the device again and, while it is st...
Download and Connect the MTB-CUT 180T Pro Android App
The mobile app for the MTB-CUT 180T Pro is downloaded by scanning the provided QR code with an Android device. The MTB-CUT 180T Pro currently supports only an Android app. After installing t...
Review Machine Status Through the Error Information Interface
To check a machine for errors, access its error information interface and review the available details to determine whether the device is functioning properly. You can then send those error...
Mainboard Connection Error May Require Board Replacement
If the machine shows “Unable Connecting to Mainboard,” its mainboard may be faulty and may need to be replaced. Contact your local distributor or the sales representative responsible for you...
Restore an Unresponsive Cutter App with a Factory Reset
If the Cutter App is not responding, restore it to its original working state with a factory reset. This can resolve most software-related issues. Because a factory reset may roll the APP ba...
Restore a Missing Mobile Model List in the Cutter APP
If the mobile model list is not displayed at all, clear the Cutter APP cache completely. After the system is restored, open “My” → “Data Update” to refresh all templates and system data. Thi...