Irregular protector shapes cannot currently be created with the machine’s built-in customization function, which supports only standard screen protector shapes. To create an irregular design, use third-party software such as CorelDRAW or CAD, then send the completed design file to technical support. The technical team will assist with updating the design to the machine as a customization service.
When this customization process applies
This process is intended for protector designs with irregular shapes. The built-in customization function is designed for standard screen protector shapes because most users are non-professionals. If the shape you need is standard, the built-in function is the supported option described for that scope. If the required shape is irregular, the design must instead be prepared with suitable third-party software before it can be provided to the technical team.
How to prepare and submit an irregular design
The supported procedure separates design creation from the process of updating the design to the machine. Complete the actions in this order:
- Create the irregular design in third-party software. Use software such as CorelDRAW or CAD to prepare the required protector shape. The built-in customization function does not support creating irregular shapes.
- Prepare the design file for submission. Use the file created in the third-party design software as the design you provide for the customization service.
- Send the design file to technical support. Contact technical support and provide the irregular design file so the technical team can work with it.
- Receive assistance with the machine update. After the file is sent, the technical team will assist in updating the design to the machine.
Service scope and documented limitation
Assistance with an irregular protector design falls under the customization service. The documented endpoint of the procedure is assistance from the technical team in updating the submitted design to the machine. No built-in method for directly creating irregular designs is documented; the built-in customization function currently remains limited to standard screen protector shapes.
For an irregular shape, the required path is therefore to create the design externally, submit the design file, and work with technical support on the machine update.
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