To restore default values, perform a factory reset. This returns the app to its original working state and can resolve most software-related issues. After the reset, you may need to update the app again to access the latest features. The available guidance identifies these actions but does not provide the individual in-app reset selections in written form.
What restoring default values means
Restoring default values means resetting the app to its factory settings. The documented purpose of this reset is to return the app to its original working state. It can also resolve most issues related to the app’s software.
The reset is therefore the supported action when the goal is to restore the app’s defaults. However, the stated result is that it can resolve most software-related issues; the guidance does not guarantee that every software issue will be resolved.
Supported reset procedure
The documented actions should be completed in this order:
Perform a factory reset. Complete the reset process to restore the app to its original working state. The source guidance provides the detailed reset process through a step-by-step video, but it does not include the individual in-app controls or menu selections in text.
Update the app again if necessary. After the factory settings have been restored, you may need to update the app again to access its latest features. This update is a separate action that takes place after the reset rather than as part of the reset itself.
What to expect after the reset
Returning the app to its original working state does not necessarily mean that its latest features will immediately be available. The factory reset restores the app first, while a subsequent app update may be required for current feature access.
This distinction is important when assessing the result: the app may have completed the factory reset successfully even if the latest features are not yet present. In that situation, the documented next action is to update the app again.
Completion check and documented limitation
The reset is complete when the app has been restored to its original working state. If you need access to the latest features, the overall process may also require another app update after the reset.
The supplied guidance does not document the reset’s exact menu path or individual in-app selections in text, so the sequence cannot be expanded with additional written steps. A factory reset can resolve most software-related issues, but complete resolution of every issue is not guaranteed by the available guidance.
Was this article helpful?
Your feedback helps us improve future articles.