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Showing 23 results for "Fault Analysis"
If the machine has stopped working properly, technical support needs to know the exact fault condition before it can provide the correct solution. Record a clear video showing the problem, c...
A startup “Timeout” error combined with an unresponsive “Reconnect” control usually means the screen cannot connect properly to the mainboard. The documented causes are lost screen firmware,...
If the device displays “Unable to communicate with the device (13904),” open “My,” select “About,” and check whether the QR code is displayed. A QR code that does not appear correctly may in...
If the touchscreen does not respond, the documented possible cause is an LCD screen failure. Contact your local distributor or the person who sold you the machine for assistance. Before repl...
When the car moves after cutting starts but the blade holder does not drop, first verify the power adapter, cutting pressure, and cable connections. Use the original power adapter, increase...
If the device displays “Failed to query the hardware version,” restart the machine and check whether the message disappears. If restarting does not resolve the issue, the mainboard may be fa...
If the MTB-CUT M288 intelligent film cutting and pasting machine displays a “Reconnection” message at startup or its cutting car fails to cut properly, the mainboard may be faulty. For eithe...
If the machine sensor is not working, first check whether Auto-loading is disabled in Settings and enable it if necessary. Then try cutting any model while observing the roller. Normal rolle...
Open the machine’s WiFi list and check whether it can detect and display available WiFi networks normally. If no networks appear, the machine’s network/WiFi module may be faulty. Because thi...
If the machine is operating slowly, the cutting speed is usually set too low. Open the Settings page, find the Speed option, set it to the default value of 200, save the setting, and try cut...
The cutting parameter setting for UV material is the documented combination of blade holder scale 6 and cutting pressure 380 on the screen protector cutting machine. These two values define...
If the 180T screen protector cutting machine displays a “Reconnect” or “Reconnection” message after startup, the documented likely cause is an issue with the system firmware. Upgrade the fir...
A cutting error cannot be diagnosed exactly from the description provided. To get help, contact the technical team through WhatsApp and send a clear video showing the error, the machine’s se...
An unresponsive touchscreen or erratic ghost touches are often caused by static electricity associated with an improper power supply. First, confirm that the machine is connected with its or...
If everything appears blank after updating the screen protector cutting machine, the app may not be loading phone models correctly because of incorrect language settings or an app data issue...
Error 1002 indicates a serial communication error within the machine. First, reconnect the machine to Wi-Fi and restart it. If the error remains, restart the device again and, while it is st...
The MTB-CUT M288 intelligent film cutting and pasting machine uses a modular fixture design. If its fixture is unable to properly hold a phone, replace the fixture by following the method de...
If the product page is empty or does not display properly, the issue is usually caused by incorrect language settings or a problem with the app’s data. Clear the app cache and reinstall the...
If the touch screen responds slowly or does not respond at all, first confirm that the machine is using its original 24V / 2.7A power adapter. A non-original or incorrect adapter may cause e...
No. Mietubl screen protector cutting machines do not require an internet or Wi-Fi connection for normal cutting operations. The machines support offline use by combining a local database wit...
