Restore Blade-Down Operation by Replacing the Mainboard
If the blade does not drop properly during cutting, the most likely cause is a malfunctioning mainboard. The blade-down action depends on the Y-axis motor signal sent by the mainboard. When...
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If the blade does not drop properly during cutting, the most likely cause is a malfunctioning mainboard. The blade-down action depends on the Y-axis motor signal sent by the mainboard. When...
If the device displays “Unable to communicate with the device (13904),” open “My,” select “About,” and check whether the QR code is displayed. A QR code that does not appear correctly may in...
A startup “Timeout” error combined with an unresponsive “Reconnect” control usually means the screen cannot connect properly to the mainboard. The documented causes are lost screen firmware,...
If the 180T screen protector cutting machine displays a “Reconnect” or “Reconnection” message after startup, the documented likely cause is an issue with the system firmware. Upgrade the fir...
If the device displays “Failed to query the hardware version,” restart the machine and check whether the message disappears. If restarting does not resolve the issue, the mainboard may be fa...
If the MTB-CUT M288 intelligent film cutting and pasting machine displays a “Reconnection” message at startup or its cutting car fails to cut properly, the mainboard may be faulty. For eithe...
When a “Time Out” message appears during film cutting, open My → About this machine and check whether a QR code is displayed. No QR code indicates a mainboard malfunction, and the documented...
When the car moves after cutting starts but the blade holder does not drop, first verify the power adapter, cutting pressure, and cable connections. Use the original power adapter, increase...
Error 1002 means that a device port is occupied. Restart the device, then open My and select About This Device to check whether the QR code appears. If the QR code is missing, the device lik...
Error 1002 indicates a serial communication error within the machine. First, reconnect the machine to Wi-Fi and restart it. If the error remains, restart the device again and, while it is st...
Open the machine’s Wi-Fi list and confirm that Wi-Fi is enabled and nearby networks appear. If the list loads normally, forget your network and reconnect with the correct password. If the ma...