Restore Settings Access After Logging Out
The settings button is available only when the device is logged in. To restore it, log in to your account again. If you cannot log in successfully, open the Wi-Fi list and follow the provide...
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Showing 56 results for "Login Troubleshooting"
When Repeated Login Prompts Coincide With Missing WiFi Networks
Open the machine’s WiFi list and check whether it can detect and display available WiFi networks normally. If no networks appear, the machine’s network/WiFi module may be faulty. Because thi...
Is the MTB-CUT 180T Ready for Your Store Counter?
Yes, the MTB-CUT 180T smartphone film cutting machine can be prepared for retail-counter use, provided the site has compatible power, stable 2.4G Wi-Fi, enough working clearance, and a defin...
Smart Automatic Film Cutter: M688 Procurement Checks
The MTB-CUT M688 is a practical smart automatic film cutting machine for buyers seeking one system for cutting, application, and UV curing. Before ordering, confirm that its 14.6-inch cuttin...
Is Mietubl MTB-CUT 180T Ready for Your Retail Counter?
Yes—Mietubl’s MTB-CUT 180T can be a good phone film cutter choice for retailers that need broad model coverage, multilingual operation, and on-demand cutting without per-cut charges. Deploym...
Is the MTB-CUT 180TPro Ready for Your Retail Counter?
The MTB-CUT 180TPro is a strong phone screen protector cutting machine for retailers that need broad device coverage, including phones, tablets, laptops, and monitors. It is deployment-ready...
Resolve Error 1002 or Identify a Possible Mainboard Fault
Error 1002 indicates a serial communication error within the machine. First, reconnect the machine to Wi-Fi and restart it. If the error remains, restart the device again and, while it is st...
Resolve the 180T Reconnection Message After Startup
If the 180T screen protector cutting machine displays a “Reconnect” or “Reconnection” message after startup, the documented likely cause is an issue with the system firmware. Upgrade the fir...
Resolve an Insufficient Balance Message With a QR Code Photo
If the machine shows an “Insufficient balance” message, contact the support team through WhatsApp and send a clear photo of the machine’s QR code. The team will use the QR code information t...
Resolve a Hardware Version Query Failure
If the device displays “Failed to query the hardware version,” restart the machine and check whether the message disappears. If restarting does not resolve the issue, the mainboard may be fa...
Restore Sensor Operation by Checking Auto-Loading and the Roller
If the machine’s sensor is not working, first open Settings and check whether “Auto-loading” is disabled. Enable it if necessary. Then try cutting any model and observe the roller. Normal ro...
Restore a Missing Mobile Model List in the Cutter APP
If the mobile model list is not displayed at all, clear the Cutter APP cache completely. After the system is restored, open “My” → “Data Update” to refresh all templates and system data. Thi...
Error 13904: Check the QR Code Before Replacing the Mainboard
If the device displays “Unable to communicate with the device (13904),” open “My,” select “About,” and check whether the QR code is displayed. A QR code that does not appear correctly may in...
Resolving a Startup Timeout and Unresponsive Reconnect Control
A startup “Timeout” error combined with an unresponsive “Reconnect” control usually means the screen cannot connect properly to the mainboard. The documented causes are lost screen firmware,...
Restore Model Template Downloads on the 180T Machine
If the 180T machine cannot download model data templates, the usual cause is an unstable network connection rather than a hardware problem. Check the current connection, reconnect to Wi-Fi,...
Diagnose a Nonresponsive Sensor Using Auto-Loading and Roller Checks
If the machine sensor is not working, first check whether Auto-loading is disabled in Settings and enable it if necessary. Then try cutting any model while observing the roller. Normal rolle...
Restore a Blank Product Page by Refreshing App Data
If the product page is empty or does not display properly, the issue is usually caused by incorrect language settings or a problem with the app’s data. Clear the app cache and reinstall the...
Resolve an Unresponsive Touch Screen by Checking Power and LCD
If the touch screen responds slowly or does not respond at all, first confirm that the machine is using its original 24V / 2.7A power adapter. A non-original or incorrect adapter may cause e...
Resolve a Film-Cutting “Time Out” by Checking Mainboard Status
When a “Time Out” message appears during film cutting, open My → About this machine and check whether a QR code is displayed. No QR code indicates a mainboard malfunction, and the documented...
Restore Full Lamination Cutting by Disabling Cut Center
If the machine cuts only the camera area instead of the full lamination, disable the Cut Center option on the cutting page and try cutting again. This remedy applies especially when cutting...