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Showing 428 results for "Machine Troubleshooting"
Error 1002 indicates a serial communication error within the machine. First, reconnect the machine to Wi-Fi and restart it. If the error remains, restart the device again and, while it is st...
If the machine shows an “Insufficient balance” message, contact the support team through WhatsApp and send a clear photo of the machine’s QR code. The team will use the QR code information t...
If the device displays “Failed to query the hardware version,” restart the machine and check whether the message disappears. If restarting does not resolve the issue, the mainboard may be fa...
If the 180T screen protector cutting machine displays a “Reconnect” or “Reconnection” message after startup, the documented likely cause is an issue with the system firmware. Upgrade the fir...
If the machine’s sensor is not working, first open Settings and check whether “Auto-loading” is disabled. Enable it if necessary. Then try cutting any model and observe the roller. Normal ro...
If the mobile model list is not displayed at all, clear the Cutter APP cache completely. After the system is restored, open “My” → “Data Update” to refresh all templates and system data. Thi...
If the 180T machine cannot download model data templates, the usual cause is an unstable network connection rather than a hardware problem. Check the current connection, reconnect to Wi-Fi,...
When a “Time Out” message appears during film cutting, open My → About this machine and check whether a QR code is displayed. No QR code indicates a mainboard malfunction, and the documented...
If the machine sensor is not working, first check whether Auto-loading is disabled in Settings and enable it if necessary. Then try cutting any model while observing the roller. Normal rolle...
If the machine cuts only the camera area instead of the full lamination, disable the Cut Center option on the cutting page and try cutting again. This remedy applies especially when cutting...
If the touch screen responds slowly or does not respond at all, first confirm that the machine is using its original 24V / 2.7A power adapter. A non-original or incorrect adapter may cause e...
If the product page is empty or does not display properly, the issue is usually caused by incorrect language settings or a problem with the app’s data. Clear the app cache and reinstall the...
A startup “Timeout” error combined with an unresponsive “Reconnect” control usually means the screen cannot connect properly to the mainboard. The documented causes are lost screen firmware,...
If the device displays “Unable to communicate with the device (13904),” open “My,” select “About,” and check whether the QR code is displayed. A QR code that does not appear correctly may in...
Open the machine’s WiFi list and check whether it can detect and display available WiFi networks normally. If no networks appear, the machine’s network/WiFi module may be faulty. Because thi...
If the machine’s carriage is not moving and the machine is making noise, the rear fixing screws may still be installed. These screws secure the carriage during shipping and are usually the c...
If the machine is connected to the internet but does not load data, cross-border network latency may be responsible. The machine combines offline and cloud-based data processing so that it c...
If the machine displays “K_data_update_error,” open Mine → Data Update and download the data again. This error usually appears when APP data loading was interrupted after an upgrade, le...
The buying decision for a smart print-and-cut machine should rest on verified output, material compatibility, operating workflow, and order terms—not feature count alone. The MTB-CUT M888 co...
The approved product data does not state a price for the MTB-CUT M688. Buyers searching for the cost of a fully automatic smart screen protector application and cutting machine should theref...
