Power Checks for an Erratic or Unresponsive Touchscreen
An unresponsive touchscreen or erratic ghost touches are often caused by static electricity associated with an improper power supply. First, confirm that the machine is connected with its or...
Search
Find an article
Showing 500 results for "Machine Support"
M288 Mainboard Replacement for Startup and Cutting Faults
If the MTB-CUT M288 intelligent film cutting and pasting machine displays a “Reconnection” message at startup or its cutting car fails to cut properly, the mainboard may be faulty. For eithe...
Disable Cut Center for Full Back Film Cuts
If the machine cuts only the camera area and then feeds the material out, check whether you are cutting a full back film template with the Cut Center option enabled. This issue usually occur...
Match the Material Size to the Sheet’s Actual Dimensions
The material size setting should match the actual material you are using. The machine’s default setting is 180 mm width × 120 mm height. This default is suitable for most mobile phone screen...
Make Cutter App Launch Automatically at Startup
If Cutter App does not launch automatically when the screen protector cutting machine starts, set Cutter App as the device’s Home App. Open System Settings, locate Cutter App under App Manag...
M188 Auto-Loading Sensor Replacement for Loading Problems
If the MTB-CUT M188 screen protector cutting machine is unable to load cutting material properly, the auto-loading sensor may be malfunctioning. Use the documented step-by-step video guide t...
Correcting an Off-Center Sheet Cut
If sheet cutting is not centered, check whether Center Cutting is enabled on the cutting page and confirm that the material dimensions are entered correctly on the settings page. The width a...
Replace a Scratched M188 Rubber Strip When Cutting Becomes Uneven
Replace the rubber strip in the MTB-CUT M188 when its surface is scratched and screen protector cutting becomes inconsistent. A damaged strip can result in some areas being cut through while...
Center the M188 Cutting Range with a Custom Material Size
On the M188 screen protector cutting machine, add a custom material size to match the material you intend to use. This setting accounts for the variety of material sizes available on the mar...
Restore 180T App Data by Clearing the Cache
To address an app data issue with the 180T machine, clear the app cache first and then re-download the data. Cache clearance may help restore normal functionality after an app update or when...
Resolve an Unresponsive Touch Screen by Checking Power and LCD
If the touch screen responds slowly or does not respond at all, first confirm that the machine is using its original 24V / 2.7A power adapter. A non-original or incorrect adapter may cause e...
Recommended Starting Settings for Film Cutting
For most materials, start with cutting pressure 300, cutting speed 200, blade holder scale 5, and material size 180 mm wide × 120 mm high. These are the intelligent film cutting machine’s de...
Default Cutting Settings for Most Screen Protector Materials
For most cutting tasks, keep the machine’s default cutting speed at 200 and blade pressure at 300. These settings are suitable for the majority of screen protector materials, so they normall...
Missing Full-Cut Templates Are Added as Data Becomes Available
Some full-cut templates are not currently available because the required model data can be difficult to obtain. This particularly affects full-back templates, which require time to collect a...
Prevent Incomplete Full Back Film Cuts
Slices may be thrown out or cut incompletely halfway because the configured material size does not match the template. This is especially relevant when cutting full back film, whose cutting...
Resolve Error 1002 by Checking the Device QR Code
Error 1002 means that a device port is occupied. Restart the device, then open My and select About This Device to check whether the QR code appears. If the QR code is missing, the device lik...
Resolving a Startup Timeout and Unresponsive Reconnect Control
A startup “Timeout” error combined with an unresponsive “Reconnect” control usually means the screen cannot connect properly to the mainboard. The documented causes are lost screen firmware,...
Restore Precise Shapes by Checking the Carriage and Rollers
If shapes are not cutting properly, first check the cutting carriage and pressure rollers. The carriage should be firmly secured on the rail. The gaps between the pressure rollers should be...
Choosing Blade Pressure for Different Screen Protector Materials
Blade pressure should be set according to the screen protector material. Regular back film generally requires 250–300, four-layer soft film 300–350, UV material 350–400, and explosion-proof...
Use 180 × 120 mm for Most Mobile Screen Protector Cuts
For mobile phone screen protectors, use the default paper or material size of 180 mm width × 120 mm height. This size is suitable for most cutting needs, so it can generally remain unchanged...