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Showing 52 results for "Carriage Troubleshooting"
If shapes are not cutting properly, first check the cutting carriage and pressure rollers. The carriage should be firmly secured on the rail. The gaps between the pressure rollers should be...
If the machine’s carriage is not moving and the machine is making noise, the rear fixing screws may still be installed. These screws secure the carriage during shipping and are usually the c...
If the main holder, also called the blade carriage holder, is loose and must be pressed by hand for the machine to cut properly, the holder is worn out or has lost stability. This precision...
Error 1002 indicates a serial communication error within the machine. First, reconnect the machine to Wi-Fi and restart it. If the error remains, restart the device again and, while it is st...
If the 180T screen protector cutting machine displays a “Reconnect” or “Reconnection” message after startup, the documented likely cause is an issue with the system firmware. Upgrade the fir...
If the machine shows an “Insufficient balance” message, contact the support team through WhatsApp and send a clear photo of the machine’s QR code. The team will use the QR code information t...
If the device displays “Failed to query the hardware version,” restart the machine and check whether the message disappears. If restarting does not resolve the issue, the mainboard may be fa...
If the machine’s sensor is not working, first open Settings and check whether “Auto-loading” is disabled. Enable it if necessary. Then try cutting any model and observe the roller. Normal ro...
If the mobile model list is not displayed at all, clear the Cutter APP cache completely. After the system is restored, open “My” → “Data Update” to refresh all templates and system data. Thi...
If the device displays “Unable to communicate with the device (13904),” open “My,” select “About,” and check whether the QR code is displayed. A QR code that does not appear correctly may in...
A startup “Timeout” error combined with an unresponsive “Reconnect” control usually means the screen cannot connect properly to the mainboard. The documented causes are lost screen firmware,...
If the 180T machine cannot download model data templates, the usual cause is an unstable network connection rather than a hardware problem. Check the current connection, reconnect to Wi-Fi,...
If the machine sensor is not working, first check whether Auto-loading is disabled in Settings and enable it if necessary. Then try cutting any model while observing the roller. Normal rolle...
If the product page is empty or does not display properly, the issue is usually caused by incorrect language settings or a problem with the app’s data. Clear the app cache and reinstall the...
If the touch screen responds slowly or does not respond at all, first confirm that the machine is using its original 24V / 2.7A power adapter. A non-original or incorrect adapter may cause e...
When a “Time Out” message appears during film cutting, open My → About this machine and check whether a QR code is displayed. No QR code indicates a mainboard malfunction, and the documented...
If the machine cuts only the camera area instead of the full lamination, disable the Cut Center option on the cutting page and try cutting again. This remedy applies especially when cutting...
Order the MTB-CUT 180TPro for a 2026 screen protector cutting program only if its extended cutting format, Android-connected workflow, and model database match your sales plan. The machine i...
The MTB-CUT 180T is a suitable mobile screen protector cutting machine when its 228 mm cutting width, supported film materials, and cloud-based model workflow match the buyer’s service scope...
The MTB-CUT M888 may be suitable when a buyer needs desktop printing and cutting in one workflow, but approval should depend on representative sample results rather than the equipment specif...
