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Showing 455 results for "WhatsApp Support"
To report a problem, first search the current window using keywords related to your issue. If you find a relevant solution, use that information to address the problem. If no relevant inform...
If the machine shows an “Insufficient balance” message, contact the support team through WhatsApp and send a clear photo of the machine’s QR code. The team will use the QR code information t...
If the machine has stopped working properly, technical support needs to know the exact fault condition before it can provide the correct solution. Record a clear video showing the problem, c...
If the screen does not load the model properly, the documented possible causes are system settings damaged by an abnormal power shutdown, an incorrect language configuration after an update,...
If you are having trouble configuring the machine, try a speed of 200, pressure of 300, blade holder scale of 5, material width of 180, and material height of 120. Enable Auto Loading and di...
Yes. Mietubl screen protector cutting machines support offline use for normal cutting operations. The machine combines a local database with online updates, so an active internet connection...
If the machine is connected to the internet but does not load data, cross-border network latency may be responsible. The machine combines offline and cloud-based data processing so that it c...
A cutting error cannot be diagnosed exactly from the description provided. To get help, contact the technical team through WhatsApp and send a clear video showing the error, the machine’s se...
If the device displays “Failed to query the hardware version,” restart the machine and check whether the message disappears. If restarting does not resolve the issue, the mainboard may be fa...
If the machine’s carriage is not moving and the machine is making noise, the rear fixing screws may still be installed. These screws secure the carriage during shipping and are usually the c...
A blank product page on the screen protector cutting machine may occur when phone models do not load correctly because of incorrect language settings or app data issues. To resolve it, clear...
When a “Time Out” message appears during film cutting, open My → About this machine and check whether a QR code is displayed. No QR code indicates a mainboard malfunction, and the documented...
No. Mietubl screen protector cutting machines do not require an internet or Wi-Fi connection for normal cutting operations. The machines support offline use by combining a local database wit...
If a screen protector cutting machine cannot load phone models and displays a blank cutting page, clear the app’s cache or storage data and re-download the software data files. Keep the mach...
If the machine is not showing phone models, clear the Cutter App’s storage or cache, restart the app, and allow it to download the required data files again. After reopening the app, wait un...
The correct image alignment setup depends on the material you are using. For standard back film, enter the material’s actual size in settings and enable “Center Cutting” on the cutting page....
If everything appears blank after updating the screen protector cutting machine, the app may not be loading phone models correctly because of incorrect language settings or an app data issue...
Open the machine’s Wi-Fi list and confirm that Wi-Fi is enabled and nearby networks appear. If the list loads normally, forget your network and reconnect with the correct password. If the ma...
If the phone model list is missing after updating the screen protector cutting machine, the documented causes are an incorrect language setting or incomplete app data. Clear the Cutter APP’s...
The MTB-CUT 180T smartphone smart film cutter supports a broad retail offer rather than a phone-only service. Stores can use it to prepare films for phones, tablets, watches, and cameras, wh...
