Return the App to Its Original Working State
To restore default values, perform a factory reset. This returns the app to its original working state and can resolve most software-related issues. After the reset, you may need to update t...
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Showing 354 results for "Device Reset"
Restore Machine Settings With a Factory Reset
To restore the machine settings, first back up your account information. Restart the device and, as the machine starts up, quickly tap the blue icon 10 times. Then select “Factory Reset.” Th...
Restore an Unresponsive Cutter App with a Factory Reset
If the Cutter App is not responding, restore it to its original working state with a factory reset. This can resolve most software-related issues. Because a factory reset may roll the APP ba...
Resolve Error 1002 or Identify a Possible Mainboard Fault
Error 1002 indicates a serial communication error within the machine. First, reconnect the machine to Wi-Fi and restart it. If the error remains, restart the device again and, while it is st...
Restore Settings Access After Logging Out
The settings button is available only when the device is logged in. To restore it, log in to your account again. If you cannot log in successfully, open the Wi-Fi list and follow the provide...
Restore Missing New Model Data on Your Cutting Machine
If your cutting machine is not showing new models, update it to the latest available version and then select “My” → “Data Update” to synchronize the newest available model data. Some newly r...
Restore a Missing Mobile Model List in the Cutter APP
If the mobile model list is not displayed at all, clear the Cutter APP cache completely. After the system is restored, open “My” → “Data Update” to refresh all templates and system data. Thi...
Resolve Error 1002 by Checking the Device QR Code
Error 1002 means that a device port is occupied. Restart the device, then open My and select About This Device to check whether the QR code appears. If the QR code is missing, the device lik...
Make Cutter App Launch Automatically at Startup
If Cutter App does not launch automatically when the screen protector cutting machine starts, set Cutter App as the device’s Home App. Open System Settings, locate Cutter App under App Manag...
How App Version Availability Is Determined
Conditionally, a new app version is available only when the device detects an update. To check, open “My,” select “Version Update,” and choose “Update.” If a new app version is available, th...
Resolve a Film-Cutting “Time Out” by Checking Mainboard Status
When a “Time Out” message appears during film cutting, open My → About this machine and check whether a QR code is displayed. No QR code indicates a mainboard malfunction, and the documented...
Restore Missing Phone Models in the Cutter App
If the machine is not showing phone models, clear the Cutter App’s storage or cache, restart the app, and allow it to download the required data files again. After reopening the app, wait un...
Is Your Counter Ready for the MTB-CUT M688 Film Machine?
Yes—the MTB-CUT M688 smart automatic phone film cutting and application machine can fit a retail service counter when the site can support its 430 × 200 × 237.5 mm body, 9.3 kg weight, power...
Is Your Counter Ready to Remove Tempered Glass Protectors?
Your counter is ready to remove a tempered glass screen protector only when staff have a validated, model-specific procedure and a controlled workspace. For Mietubl Antistatic Glass, adhesiv...
Model Loading Failures May Require Technical Support
If the screen does not load the model properly, the documented possible causes are system settings damaged by an abnormal power shutdown, an incorrect language configuration after an update,...
Restore 180T App Data by Clearing the Cache
To address an app data issue with the 180T machine, clear the app cache first and then re-download the data. Cache clearance may help restore normal functionality after an app update or when...
MTB-CUT 180TPro: Customer-Led Film Cutting Service
When a customer requests a protector for a specific phone, tablet, laptop, or monitor, the MTB-CUT 180TPro lets the operator turn that request into a cut-on-demand job. Confirm the device, f...
MTB-CUT 180T Personalized Film Cutting for Store Requests
When a customer requests a protector for a specific device and preferred finish, the MTB-CUT 180T smart film cutting machine enables the store to prepare a matching film on demand. Customers...
MTB-CUT M688 for Customer-Led, On-Demand Film Service
A customer identifies a phone or tablet, and the store prepares a screen film for that specific device. The MTB-CUT M688 fulfills this request through an integrated cutting, application, and...
MTB-CUT M688 Custom Film Cutting for Customer-Led Service
When a customer requests screen protection for a specific device, the MTB-CUT M688 can turn that request into a cut-to-model service completed in one operating setup. Buyers should consider...